Wednesday, June 6, 2007

Getting following error while restarting the cpanel service on server.

-bash-# service cpanel restart
Stopping cPanel services: [ OK ]
Stopping pop3 services: [ OK ]
Stopping cPanel log services: [FAILED]
Stopping cPanel Chat services: [ OK ]
Stopping Melange Chat services: [FAILED]
Stopping InterChange services: [FAILED]
Stopping cPanel ssl services: [ OK ]

Stopping mailman services: Shutting down Mailman’s master qrunner

Starting eximstats: [ OK ]
Starting cPanel services: [ OK ]
Starting cPanel Log services: /usr/bin/perl: symbol lookup error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr
/usr/bin/perl: symbol lookup error: /usr/local/cpanel/3rdparty/lib/perl/auto/RRDs/RRDs.so: undefined symbol: Perl_Gthr_key_ptr
[FAILED]
Starting pop3 services: [ OK ]
Starting cPanel Chat services: [ OK ]
Starting Melange Chat services:
Starting cPanel ssl services: [FAILED]
Starting mailman services: Starting Mailman’s master qrunner.

Solution : >>

1. rm -rf /usr/local/cpanel/3rdparty/bin/rrdtool

2. /scripts/rrdtoolinstall

3. restart cpanel service

That resolve your issue.

Enjoy

Ninad S

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